Privacy policy

Privacy policy: what we do with your personal data

Your privacy is important to Clean Air for Bristol and we take great care to protect it. When you visit our website we will only use your personal data as stated within our privacy policy below.

Bristol City Council is the data controller (on behalf of Clean Air for Bristol) for the purposes of the Data Protection Act and other regulations including the General Data Protection Regulation (Regulation (EU) 2016/679), which means it determines what your data is used for and why it is collected.

Personal information and data is collected on the Clean Air for Bristol website when individuals:

Use the feedback form to get in touch

and have given their clear consent.

Forms

The Clean Air for Bristol website contains webforms (such as the feedback form) which can be used by visitors wishing to submit their contact details or other useful information. If you enter your details on the form, it is sent directly to a Bristol City Council email address.

When the email reaches Bristol City Council it is subject to the council’s privacy policy found here: https://www.bristol.gov.uk/en_GB/about-our-website/privacy. The council’s email systems are configured to automatically delete messages retained for more than two years.

Any data you submit will be used solely by Clean Air for Bristol and/or Bristol City Council for getting in contact with you or where applicable providing the services that you’ve requested.

Links to social media

The Clean Air for Bristol website has links to its social media pages and accounts. Clean Air for Bristol doesn’t collect any personal data through these links. Please check each social media platform for their privacy policies or contact them directly if you have any questions.

Sharing button for social media

The Clean Air for Bristol website has a share button to automatically post to your own social media account(s). We do not collect any data through this function. The share function is a third party plugin called JetPack by Automattic. Their privacy policy can be found at: https://automattic.com/privacy/

Links

The Clean Air for Bristol website has links to external websites. Clean Air for Bristol and Bristol City Council takes no responsibility for the content or data protection on these sites. Please check their privacy policies or contact the organisations directly if you have any questions.

When we may share your data

Clean Air for Bristol and Bristol City Council may share your information without asking you if:

the law says we must
there is a risk of serious harm or threat to life.

Web statistics

Bristol City Council collects web statistics automatically about your visit to the Clean Air for Bristol website based on your IP address. This information is used by Bristol City Council, as a public authority, to facilitate its public task in providing services to as many people as possible. Bristol City Council uses Google Analytics for this purpose, your IP address will be deleted from the Google server after 38 months. Google’s privacy policy is found here: https://policies.google.com/privacy?hl=en

Cookies

Clean Air for Bristol sometimes stores small files called ‘cookies’ on your computer or other device to help improve your experience on the website. Our cookies cannot be used to identify you personally.

How to see the information we hold about you

Under the Data Protection Act, you can ask Clean Air for Bristol and/or Bristol City Council for the following information:

confirmation that your personal data is being processed by Clean Air for Bristol and/or Bristol City Council
a description and copy of the personal data
the reasons why the data is being processed
details of who we have, or might, give it to.

Data Protection Notification

You may view Bristol City Council’s Data Protection Notification by searching for its registration number – Z5873747 – on the Information Commissioner’s website.

How long we will keep your information for

We will keep your information only as long as we need to. Sometimes the law tells us how long we must keep personal data for.

We have a Retention Schedule (spreadsheet, 284k) (opens new window) which lists all the categories of data we keep and when it must be deleted by.

Different parts of the council’s business require different retention periods, and the length of time we need to keep your information for will be included in the Privacy Notice tab below relevant to the council service you use.

Contact the data protection officer

Email: data.protection@bristol.gov.uk

Post:

Data Protection Officer
Bristol City Council
City Hall, Information Governance Service (City Hall)
Bristol City Council
PO Box 3399
BRISTOL
BS1 9NE

V1.05 (Updated 12/03/2020)